Travel Booking FAQs
Q: What is Miller Travel Concierge, in a nutshell?
A: Miller Travel Concierge provides travel and entertainment services to our clients. Tt’s your ticket to wholesale travel rates and VIP perks that you normally can’t get on public booking sites. We consolidate special deals (hotels, cruises, etc.) where you can save up to 70% and enjoy benefits like reward credits and a 110% price guarantee.
Q: Do I need to pay a membership fee to access these travel deals?
A: No. Browsing deals on our platform is free. You simply create a free account to unlock member pricing. There’s no monthly subscription or cost required to use our travel booking service.
Q: What is the 110% Price Match Guarantee?
A: Our 110% Best Price Guarantee means that if you book through us and then find an identical travel booking cheaper elsewhere within a certain timeframe, we will refund you 110% of the difference. For example, if you book a hotel for $500 through us and somehow find the exact same hotel, dates, room type, cancellation terms, etc. for $450 on another site, that’s a $50 difference. We’d give you credit of $55 (which is 110% of $50) as a goodwill gesture to be used on a future booking with us. This rarely happens because our rates are usually lower, but we want you to have total peace of mind. There are a few sensible conditions (you need to compare final prices with taxes/fees, it has to be a publicly available rate, you notify us within 24-48 hours of booking, etc.). But in practice, we’ve happily done this when a valid lower price was found. We’ve got your back – either you have the best price, or we make it so.
"Partner with Us" FAQ's
Q: What does it cost to become an affiliate?
A: To join our Travel Affiliate Program, there’s a one-time enrollment fee of $199.90 and a monthly support fee of $59.90 . This covers your state-of-the-art personal travel website, booking portal, training, licensing with our host agency, access to all agent benefits, and ongoing support. There are no additional mandatory costs or inventory – this isn’t like buying product stock; you’re selling services (travel) and we provide the infrastructure. Essentially, you’re paying for your “business in a box” and its maintenance. Remember, there’s a 30-day money-back guarantee – if you change your mind in the first month, you can get the enrollment fee back. Also, note that both the enrollment and monthly fees are often tax deductible business expenses (consult your tax advisor, but many affiliates write these off as they are costs for running your business). We’re transparent about fees: you’ll never be nickel-and-dimed; in fact, we’re proud that for under $40/month you have a fully functional travel agency with almost no overhead.
Q: Do I need prior experience or any certification to own a travel business?
A: No experience needed! You also don’t need any specific licenses or certifications to start – we take care of the industry requirements via our host agency. We welcome absolute beginners. Our training program will teach you the ropes, from how to use the booking systems to basic travel agent knowledge (like geography, vendor programs, etc.). We also have more advanced optional certifications you can earn (for example, you can become a cruise specialist or a destination specialist through our courses, which can boost your credibility). But nothing is required before you join – you learn as you go. Many successful affiliates started with just a love for travel. That said, if you are experienced or certified, great – you’ll hit the ground running even faster. But don’t let lack of experience stop you; we’ve seen newbies plan complex round-the-world itineraries within months of joining, thanks to training and support.
Q: How do I actually make money as an affiliate?
A: In summary: by booking travel for clients (or yourself) and earning commissions, and optionally by referring others and building a team for extra bonuses. For the booking part: whenever someone books through you (via your personal website or by you arranging it in the agent portal), you earn a commission from the travel supplier. For example, if a hotel booking generates a $100 commission, you’d earn $70 to $80 of that (the exact percentage depends on your status, but it rises to 80% as you gain experience/ sales). We handle collecting the commission from the supplier and then pay it out to you – you don’t have to invoice hotels or anything. So focus on marketing travel and servicing clients, and the income follows. Many affiliates start by booking for friends and family and then get referrals as those people rave about the savings and personal touch. If you choose to do the team-building side (totally optional but powerful), you can also earn $50 for each person who joins as an affiliate under you , plus residuals on their sales, etc. (See our Builder Program FAQ for more on that). But if you don’t want to recruit, you can stick to travel sales alone and still do great. Some affiliates just specialize in selling group trips or luxury travel and make a solid income without ever hosting an opportunity meeting or signing someone up. It’s your business to design.
Q: Can I do this as a side hustle? I have a full-time job and limited time.
A: Absolutely. In fact, a large portion of our affiliates start part-time. There are no set hours. You work on your business when you can – be it evenings, weekends, or even your lunch break. Since you’re essentially running an online business, you can respond to inquiries or do research anytime, and a lot of client communication can be done via email or our app. Some weeks you might put in a few hours, some weeks more, depending on your schedule and goals. There are no penalties for treating it as a side gig. Many folks keep it part-time indefinitely for extra income, and that’s perfectly fine. If you later decide to go full-time because your travel business booms, that’s an option too. But we have teachers, nurses, engineers, stay-athome parents, etc., doing this on the side successfully. Remember, no quotas – you won’t be pressured to commit more time than you want . It’s flexible by design.
Q: Are there sales quotas or minimum booking requirements for affiliates?
A: No. We don’t impose any sales quotas. Whether you book 10 trips or none in your first few months, that’s up to you. Of course, we provide tools and encouragement to help you make sales (because that’s how you’ll earn and be happy you joined), but you’re never going to get a “sell or else” notice from us. You also won’t lose your affiliate status for inactivity, as long as you maintain your monthly membership fee. The freedom is yours to scale up or down. We find that without the pressure, people naturally set their own goals – and we help you achieve whatever level of success you aim for. If you want this to be a big income, we’ll show you how to hustle for that. If you’re content with the occasional booking for extra cash, that’s fine too.
Q: What kind of training and support will I receive as a new affiliate?
A: We offer comprehensive training that starts the moment you join. You’ll have access to an online Orientation and Quick Start training that walks you through your back-office, how to navigate booking engines, how to market yourself, etc., at your own pace. We host weekly live webinars on various topics (e.g., how to book cruises, using social media for marketing, etc.). There is a full Knowledge Base and recorded tutorials available 24/7 .
Beyond formal training, you get personal support: a sponsor/mentor (the person who introduced you, or we’ll assign one) who you can call with questions, and our support team who can be reached via phone or email for any technical or procedural questions. We also have a lively Facebook group and community forums where affiliates share tips and success stories – great places to learn and stay motivated. Additionally, many of our travel suppliers offer free training modules about their products (like Disney’s travel agent training, Cruise Line courses, etc.) – completing those can boost your expertise and sometimes comes with perks (like free or discounted travel opportunities for graduates). In short, you’ll never be lacking guidance – only lacking hours in the day to take it all in, if anything!
Q: Do I need to meet clients in person or can everything be done online/phone?
A: You can operate 100% remotely. This business is very much doable through phone, email, Zoom, social media, etc. Many affiliates never meet clients face-to-face – especially if clients are far away, which often they are (you can have customers nationwide or even globally, as allowed). You can communicate itineraries via email, handle payments securely through the online booking system, and market yourself via the internet. However, if you prefer local networking, you absolutely can meet people, host travel parties, set up a booth at a bridal show – those are great ways to find business too. But it’s not required. There’s no need to have a physical office or storefront. Your laptop and phone are your office, and you can take that to a coffee shop or the beach. It’s one of the perks of being a travel entrepreneur – very low overhead and location independence.
Q: Do I have to recruit others to be successful in this?
A: Not at all. Recruiting (the Builder Program) is completely optional. We have affiliates who never sign up a single person and make a great income just from travel sales and their own bookings. If you prefer to focus only on selling travel, you can stick to that and ignore the network marketing side entirely. You will not be pressured by us to recruit – we’ll mention the option because it’s part of the opportunity, but you can simply say “I’m not into that” and that’s fine. On the flip side, some folks do primarily build a team and sell less travel themselves – that’s a choice too. The beauty is in the hybrid model: you choose your path. If anyone ever makes you feel like you must recruit, let us know – that’s not our philosophy. We succeed when you’re happy, whether that’s selling travel, building a team, or both.
Q: How much can I realistically earn as an affiliate or builder?
A: The honest answer: it varies widely based on your effort, time, and strategy. As a travel affiliate, if you treat it casually, you might earn a few hundred dollars here or there – perhaps booking occasional trips for friends or yourself. If you treat it like a serious business, you could replace a full-time income. For example, booking $100,000 in travel (not as crazy as it sounds – a couple of group cruises or a destination wedding can hit that) might yield around $10k in commissions, of which you’d get ~$7k. If you did that each quarter, that’s $28k/year. Increase volume, and you increase income. Top individual agents who have a solid client base can earn six figures just selling travel. Now, with the Builder program layered in: some of our Directors, who have large teams and still sell travel personally, earn multiple six-figures annually combining all income streams (travel commissions, direct bonuses, residuals, etc.). We even have folks who reached the $1 million+ yearly mark, which is commemorated with a Diamond ring – but that is the result of a few years of focused building and thousands on their team. That’s not typical for everyone, and we’ll be straightforward: most who join part-time might earn a few thousand extra a year. But the potential to scale is there for those who want to go for it. There’s no income cap. We provide an Income Disclosure Statement that shows average earnings at various ranks – so you can see a realistic picture. The key is: realistic earnings grow with consistent effort. If you follow training, market regularly, and/or build a team, you could see a few hundred a month in your first few months, scaling to a couple thousand a month or more in a year or two. We have plenty of people who replaced $50k salaries in under 3 years. But again, we won’t promise “overnight riches” – we will promise the opportunity and support to reach whatever level you aspire to.
Q: How do I track my sales and commissions?
A: We have a robust online back-office system. As an affiliate, you’ll have a login to view your Commission Reports – which show all bookings, the commission amount, and the status (pending, paid). It updates in real-time as bookings are made and as we receive payments from suppliers. You’ll also see your team reports if you’re building (like how many active agents you have, matrix view, etc.). We handle the accounting – all you need to do is check your dashboard. Commissions are paid via direct deposit (or check, but direct deposit is faster) on the regular schedule, and you’ll get a statement each pay cycle. It’s very transparent. For team builders, you also get a report of all your bonuses and overrides. So at any given time, you can log in and know “I have X in commissions coming from these 5 bookings, and my residual for the month is Y, plus I got Z in bonuses this week.” It’s your business HQ. We also provide tax reporting at year-end (a 1099 form in the US) for your earnings, since you’re an independent contractor. Keeping track of your success is straightforward with these tools.
Q: What if I try this and it’s not for me?
A: If you join as an affiliate and decide within the first 30 days that it’s not what you expected or you’re not able to commit, you can cancel and get a 100% refund of your enrollment fee . We want folks who truly want to be here. After 30 days, the enrollment fee is non-refundable (since you have received the value in training, website, etc.), but remember the First-Year Profit Guarantee : if after 12 months you haven’t 37 20 19 26 earned or saved at least what you paid in (enrollment + monthly fees), you can request the difference back. We do require that you actually tried (complete basic training, made at least one booking, etc., per the guarantee terms ), but it’s a very fair ask to ensure it was a sincere effort. We stand by our program – so worst case, you gave it a shot for a year, traveled a bit, maybe earned a little, and if it truly didn’t pan out, you can recoup the shortfall. In short, there’s no long-term contract binding you. You can also cancel your monthly subscription anytime if life gets busy – you’d lose access to the tools and agent perks once you cancel, but there’s no penalty. Our aim is to have enthusiastic partners, not prisoners. And if you’re a traveler member (not an affiliate) using our platform, you can stop using it whenever – since there was no cost, there’s no need for a refund; just come back anytime you need a trip!
Q: I have more questions not covered here. How can I get more information?
A: We’d love to help. If you have additional questions, you can Contact Us directly via email or phone (see our Contact page for details). We also host free information webinars weekly for prospective affiliates – if you want to see a live presentation and Q&A, ask us for the next session link. Don’t hesitate to reach out – part of being a concierge service is answering all your questions and making you feel comfortable. We’re here for you, whether you’re thinking about booking a trip or embarking on a new business venture with us!
